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ExtraCare – Client Maintenance Program

As a valued NTech client you are aware that we include 12 months phone support and upgrades at no additional cost as part of your initial project setup. You can continue this valuable service by renewing your included support for 12 months. We call this ExtraCare. ExtraCare provides you prompt support when needed and keeps your NTech products up to date.

Benefits to you:

  • Prompt, professional and personalised service
  • Cost effective support for your team members
  • Confidence that your systems and software are up to date and well supported

What’s Included?

  • Friendly Telephone and Email based technical support on your NTech Media Products*
  • Automatic upgrades to the latest versions and features for software covered by ExtraCare with no additional licensing fees or costs for the 12 month period of coverage
  • Access to the latest documentation and online tutorials

* Please note our Terms and Conditions can be found by clicking here.

NTech Media pride ourselves on the solid relationships we build with our clients, our innovative approach and the continuing development of outstanding products and services.

Accordingly we have formalised our product support service to our clients with NTech Media’s ExtraCare Client Maintenance Program.

Mention that you are on NTech Media’s ExtraCare Maintenance Program

Client Testimonials

"Council is delighted with the results and the friendliness and professionalism not to mention value for money we look forward to an on-going engagement with NTech Media."

Michael Wood - BAppSc. (Hons) - Floodplain Services Manager -
Richmond River County Council

www.rrcc.nsw.gov.au

NTech Information

Memberships

  • ARIA (Australian Record Industry Association)
  • International Worldwide Web Conference Committee
  • APRA (Australasian Performing Right Association)
  • AMCOS (Australasian Mechanical Copyright Owners' Society)
  • Music Managers Forum

Accreditation

  • Camtech/Keycorp certified and trained e-commerce providers
  • Managing Multiple Projects & Priorities
  • Project Management
  • Database Administration
  • Windows Development
  • Mac OS X and IOS Development

Awards

  • Leaders in Innovation & Technology (Business Awards)
  • Platinum Award for Grinspoon's New Detention Album Sales
  • Certificate of Appreciation from the IW3C2

Sponsorships

  • Millions Against Malaria
  • NORPA (Northern Rivers Performing Arts)
  • The Lords Taverners Northern NSW
  • Busking for Change

Extracare

Find out about the NTech Media Extracare program and add further support to your website...More Info